Frequently Asked Questions (FAQ) – Dhaka Jewels

1. What is Dhaka Jewels?

Dhaka Jewels is an online jewelry store offering a wide range of elegant and high-quality jewelry products for all occasions. We provide home delivery across Bangladesh.

2. How can I place an order?

You can browse our products in the app or website, select the items you want, provide your delivery information, and place your order. Our sales team will confirm and process your order.

3. Do I need to create an account?

No. You do not need to create an account. You can place an order without logging in.

4. What payment methods do you accept?

We accept Cash on Delivery (COD). Other payment methods may be added in the future.

5. How long does delivery take?

Delivery usually takes 2–5 business days, depending on your location in Bangladesh.

6. Can I return a product?

Yes. You can return products within 3 days of delivery if they are unused and in original condition. Customized or damaged products due to misuse are not returnable.

7. Is my personal information safe?

Absolutely. Our app does not collect or store any personal information. Your delivery information is only used to fulfill your order and is not stored in the app.

8. Do you deliver all over Bangladesh?

Yes. We deliver to most locations across Bangladesh. Delivery time may vary depending on your area.

9. How can I contact Dhaka Jewels?

Phone: 01768380227
Email:  dhakajewellery8700@gmail.com
Address: Barguna Sadar Road, Barishal, Bangladesh